Question 1

How Can I Contact You?

Accepted Answer

You can contact us via our 'Contact Us' form here. Alternatively you can find our email address and telephone number on the Contact Us page.

We will endeavour to reply to all forms within 48 hours. Our replies sometimes find their way into your junk / spam folders so please do check these if you are waiting to hear from us!

Question 2

What Payment Methods Do You Accept?

Accepted Answer

We accept all major credit cards, PayPal, Klarna, Google Pay and Apple Pay.

Question 3

Do You Sell Gift Cards?

Accepted Answer

Gift cards are currently only available for purchase from our physical store. These gift cards can be redeemed in store only. Gift cards are valid for 12 months from date of issue.

Question 4

Can I Click & Collect?

Accepted Answer

Where Click and Collect is available, you can pick up your order from our physical store, Little Ducklings, during opening hours which are 0900-1600 Tuesday to Saturday. This service is free. You will receive an email notification once your order is ready for collection. If you require an urgent collection, please notify us and we will do our best to accomodate you.

Question 5

Who is Your Shipping Carrier?

Accepted Answer

Once processed, (please allow 2-3 business days) your order will be shipped via Royal Mail, 2nd Class.

Question 6

What Does OEKO Certified Mean?

Accepted Answer

STANDARD 100 by OEKO-TEX® is one of the world's best-known labels for textiles tested for harmful substances. If a textile product carries the OEKO-Tex standard 100 label it means it has had every component tested, i.e. all material, thread, buttons, zips etc for harmful substances and has been confirmed safe to human health.

Question 7

What is GOTS?

Accepted Answer

GOTS stands for the Global Organic Textile Standard. GOTS set strict requirements regarding ecological and socially responsible manufacturing of organic textile garments through from harvesting raw materials to labelling items. The certification bodies carry out regular, strict audits on all parties throughout the supply chain to ensure the GOTS social and environmental standards set are being met.

Shop our full collection

Don’t You Dare Brush My Hair! Children’s Book

Little Sweetheart T-Shirt

Little Gent Smart Baby Boy Outfit Set - Neutral

Pink Fluffy Cross Body Bag from Rockahula Kids

Play Date Material Sweatshirt

Chatterbox Sweatshirt - Purple

Sophie La Girafe Hand Held Rattle

Sophie la Girafe Lights & Sound Keys Rattle

T-Rex T Shirt (1-3 Years)

Blue Soft Lined Hooded Top and Trousers Set

Blue Hooded Pom Pom Baby Cardigan

Baby Girls Outfit With Headband

Leopard Heart Fabric Clip Set

Pink Little Beauty 3 Piece Fluffy Gilet Set

Sherpa Lined Hooded Cotton Knit Cardigan and Trouser Set

First London Vehicles - Wooden Push Along Toys

Father Christmas Wooden Playset

Piano Book - Jingle Bells and Other Christmas Songs

Santa's Village - Lift the Flap Advent Book

Baby Santa Hat Bib and Socks Set

Jungle Animals Sticker and Activity Book

Dinosaur Sticker and Activity Book

Christmas Characters Sweatshirt

Being Related to Me Christmas Sweatshirt

Little Reindeer Hair Clips

Little But Fierce Girls Pink Sweatshirt

Little Legend Kids Hoodie

Girls Tartan Dress

Limited Edition T-Shirt

Children's Fox Bag

Lion Shape Sorter

Buildable Tractor Toy

Farmyard Animal Counting Game

My First Dinosaurs - Wooden Push Along Toys

London Stacking Wooden Toys

Apple Green Girls Tutu Dress

Frequently asked questions